Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item unopened and in the original package. 

To start a return, please contact us at gwen@gfia.net. Please note that returns will need to be sent to the following address after the return is approved: Gwen Foster, 2053 Lakeside Drive, Seabrook, TX 77586. You are responsible for return postage unless the reason for return is our fault.

You can always contact us for any return question at gwen@gfia.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gwen@gfia.net.